Welcome to HR-Live Cloud!

Thanks for choosing our service.

HR-Live is a Human Resources & Payroll application specifically designed for use in Africa. 

These Terms are not intended to answer every question or address every issue raised by the use of the Software. It is Your obligation to ensure that You have read, understood and agree to the most recent Terms.

By subscribing to use the Software you acknowledge that You have read and understood these Terms and have the authority to act on behalf of any person for whom You are using the Software. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Software.

Luzoma Microsystems reserves the right to change these Terms at any time.


“Luzoma Microsystems”
means Luzoma Microsystems Co, a company registered in Nigeria - Moreinfo can be found at www.luzoma.com

means any data input or imported by You or with Your authority into the Software.

“Intellectual Property Rights”
means any registered or unregistered design rights, patents, copyright, database rights, data protection rights, trade marks, service marks, moral rights, know-how and any other intellectual or industrial property rights, anywhere in the world.

“Invited User”
means any person or entity, other than the Subscriber, that uses the Software with the authorization of the Subscriber from time to time.

means the person who purchased the licenced to use HR-Live, and, where the context permits, includes any entity on whose behalf that person registers to use the Softwaree.

“Subscription Fee”
means the one-time, monthly or annual subscription fee (excluding any taxes and duties) payable by You in accordance with the pricing set out on the Website - www.hr-live.com (which Luzoma Microsystems may change from time to time).

means the Terms and Conditions of Use herein.

means the Subscriber, and where the context permits, an Invited User. “Your” has a corresponding meaning.

1. Privacy Policy

1.1 Your privacy is important to us. Our Privacy Policy forms part of these Terms.

2. Access Conditions

2.1 You will ensure that all usernames and passwords required to access the Software are kept secure and confidential. You will immediately notify Luzoma Microsystems of any unauthorised use of your passwords or any other breach of security and Luzoma Microsystems will reset your password (if hosted on our cloud network).

2.2 When accessing and using the Software You must:

a) not attempt to undermine the security or integrity of Luzoma Microsystems computing systems or networks or the Software;

b) not use, or misuse, the Software in any way which may impair the functionality of the Software, or impair the ability of any other user to use the Software;

c) not attempt to gain unauthorised access to the computer system on which the Software is hosted or to any materials other than those to which you have been given express permission to access;

d) not transmit or input into the Software any files that may damage the software; content that may be offensive; or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which you do not have the right to use);

e) not modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer the Software except as is strictly necessary to use for normal operation;

2.3 Luzoma Microsystems grants You the right to use the Software with the user roles according to your Subscription. This right is non-exclusive and non-transferable. You must only use the Software for your own lawful internal business purposes.

3. Intellectual Property Rights

3.1 All Intellectual Property Rights in all the material which comprises the Software including, but not limited to, design, structure, layouts, graphical images and underlying source code belongs to Luzoma Microsystems. All rights are reserved.

3.2 You acknowledge that, except as otherwise agreed between the parties in writing, all Intellectual Property Rights of Luzoma Microsystems and the Service shall remain with Luzoma Microsystems.

3.3 By submitting content to any public area of Luzoma Microsystems, including blogs, websites, message boards, and forums, You grant Luzoma Microsystems a royalty-free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content.

3.4 By submitting content You warrant that You are entitled to and have all necessary Intellectual Property Rights over that content.

4. Data Protection

4.1 Luzoma Microsystems may place information concerning You on a database of internal use only. Luzoma Microsystems will never disclose your details to any third party unless required to by law, unless specifically instructed to the contrary by the Subscriber.

5. Third Party Websites, Goods and Services

5.1 Luzoma Microsystems provides links to third party websites that are not affiliated with Luzoma Microsystems (although Luzoma Microsystems branding, advertisements or links may appear on these websites) and Luzoma Microsystems may send e-mail messages to You containing advertisements or promotions including links to third parties. Luzoma Microsystems makes no representation as to the quality, suitability, functionality or legality of any third party websites which we link to, or to any goods and services available from such websites.

5.2 All matters concerning goods and services that you purchase from a third party website including all contract terms are solely between You and the owner of that website. Luzoma Microsystems will not be liable for any costs or damages to You or any third party arising directly or indirectly out of any third party website. You hereby waive any claim You might have against Luzoma Microsystems with respect to any such websites.

6. Subscriptions

6.1 Subscription Fees automatically recur either monthly or annually depending on your subscription package. Subscription Fees begin on your first payment date and are payable in advance of each subscription period. Different Subscription Fees may include access to different Services.

6.2 Your subscription is activated by providing the information required on the payments order form. You will pay Luzoma Microsystems or Luzoma Microsystems’ distributor (as directed by Luzoma Microsystems) the charge for the Subscription Fees by bank deposit, or online transfer at the time of order.

6.3 No refund will be given for the cancellation or termination of a subscription.

6.4 A subscription can be cancelled at any time by terminating your Service. When a subscription is cancelled no further payment will be taken by Luzoma Microsystems.

6.5 If a subscription is cancelled and Subscription Fees prior to the cancellations date remain unpaid, You will be liable to pay all outstanding Subscription Fees to Luzoma Microsystems.

7. Termination & Remedies for breach of these Terms by You

7.1 Luzoma Microsystems is entitled to restrict, suspend or terminate your subscription or deny You access to the Service without notice in the event of a breach of these Terms.

7.2 Luzoma Microsystems shall be entitled to disclose your user identity and details if required or requested by the courts or other law enforcement authorities and/or agencies or in such other circumstances as Luzoma Microsystems in its sole discretion considers reasonably necessary or appropriate.

8. Entire Agreement

8.1 These Terms and the Privacy Policy supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between You and Luzoma Microsystems.

9. Confidentiality

9.1 Unless the relevant party has the prior written consent of the other or unless required to do so by law each party will preserve the confidentiality of all confidential information of the other obtained in connection with these Terms. Neither party will, without prior consent of the other, disclose or make any confidential information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.

10. Rights of Third Parties

10.1 A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.

11. Indemnity

11.1 You indemnify Luzoma Microsystems against all claims, costs, damage and loss arising from your breach of any of these Terms or any obligation You may have to Luzoma Microsystems, including but not limited to any costs relating to the recovery of any subscription fees that have not been paid by You.

12. Data Ownership

12.1 Ownership of the underlying data and right to access belongs to the account payer where the account payer is an owner or shareholder of the organisation. If the account payer is not an owner or shareholder of the organisation, for example a Partner, then the data ultimately belongs to the owner or shareholder of the organisation.

13. Limitation of Liability

13.1. To the maximum extent permitted by law, Luzoma Microsystems excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the Software.

13.2. If You suffer loss or damage as a result of Luzoma Microsystems’ negligence or failure to comply with these Terms, any claim by You against Luzoma Microsystems arising from Luzoma Microsystems’ negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You for the current subscription.

13.3. If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms.

14. Support

14.1 Luzoma Microsystems aims to (i) respond to emailed software support queries within 24 hours of them being raised, and to (ii) resolve premium telephone software support queries (other than technical queries) within 1 hour of them being raised, and to (iii) to resolve technical queries within 5 days of them being raised but does not warrant that this will be the case.

14.2 Support is not intended to deal with any questions relating to accountancy, taxation or company law. Our support agents will only help You learn how to use our Software.

14.3 Any opinions or statements made by a support agent should be checked with a relevant professional. To the fullest extent permissible by law Luzoma Microsystems does not accept any responsibility for the opinions or statements expressed by its support agents. Without this limitation of liability we would not be able to provide this service.

14.4 Luzoma Microsystems reserves the right to withdraw support from You if You send malicious, offensive or illegal support requests.